Connecting to the ICN

What happens to your application after you send it in? The following is a step-by-step guide to take the mystery out of the application process. All forms are in Adobe Acrobat format.

Step 1: Applicant applies to the ICN

• Application is sent to the ICN via mail or fax.
• ICN staff notifies the applicant via e-mail that the application has been received.

Step 2: Verification

• ICN staff checks the application for missing data and the viability of the network connection requested.

Step 3: Bids for communication lines are requested

• Bids are requested from the appropriate telecommunications providers for both the type of line requested on the application and the type of line recommended by ICN staff.
• An e-mail is sent to the applicant to communicate that the bid has been requested.

Step 4: Quotes are created

• Once the bids are received from the telecommunication vendors, quotes are generated for hardware installation and monthly charges.
• Applicants are notified by e-mail that the bid has been received and a quote is forthcoming.
• The quotes are double checked to ensure accuracy.
• The final quotes are faxed to the applicant along with following additional paperwork (if needed):
• The Participation Agreement outlining the ICN acceptable use policy and responsibilities of both the ICN and the applicant, and any applicable ICN costs.
• The Management Release Agreement is required when an applicant wishes to use either non ICN approved routing equipment or the applicant has requested to manage the routing equipment.
• The Letter of Agency is needed in certain situations and allows the ICN to order circuits on behalf of the customer.

Step 5: Applicant receives the quotes

• Once an applicant receives the quotes and the other paperwork, all materials should be reviewed before making the decision to connect to the ICN.
• If the quote(s) is acceptable to the applicant, the quote is signed and dated by the applicant's fiscal agent.
• The ICN requests a purchase order number to be entered on the quote.
• The applicant must also sign, date, and add any additional information to the Participation Agreement.
• All forms are then faxed or mailed to the ICN (applicants should keep the original forms and submit copies to the ICN).

Step 6: ICN receives signed quotes and agreements

• The ICN will notify the applicant when staff has received all necessary paperwork to proceed with the orders or will contact the applicant if there are problems with any materials.
• Within five days of receipt, the ICN will generate orders for all hardware and telecommunications lines.
• Upon notification from the telecommunication providers, the ICN will e-mail applicants regarding circuit due dates.
• The ICN will sign and date the Participation Agreement and return a copy to the applicant.

Step 7: ICN Regional Technology Centers

• Within five working days of receiving a circuit due date, the servicing Regional Technology Center (RTC) will contact the site to establish a time frame to install the routing equipment.

Step 8: The applicant is now a participant in the Illinois Century Network.

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