
					Rod R. Blagojevich, Governor

ICN Support

Regional Technology Centers

To report a problem with your ICN connection call 800.366.8768.

There are nine Regional Technology Centers to cover every area of the state. The ICN offices and support lines are staffed Monday - Friday 8:00 am- 5:00 pm except major holidays.

Region	Phone
Region I	312.814.9790
Region II	847.839.6040
Region III	630.907.2950
Region IV	815.936.4644
Region V	815.564.9419
Region VI	309.671.7683
Region VII	217.353.2693
Region VIII	618.651.9633
Region IX	618.453.3833

After Hours Technical Support:

Phone: 217.524.4784 or toll-free 800.366.8768.

Abuse

The ICN has adopted the following procedures for dealing with notifications of abuse: ICN Abuse Procedures. To report abuse of the network please send an e-mail to . Please include as much information as possible and a contact name and phone number.

ICN List Servs

The ICN sponsors a list server to help us communicate with our constituents. The technical lists provide users with information that is pertinent to their connection within the ICN, including outage/slowdown notifications.

To join, use one of the following methods:

1. a) Follow the link https://list1.illinois.net/mailman/listinfo
b) Select your particular service area link
c) Follow the instructions

2. Contact your servicing Regional Technology Center for help

Additional Information

DNS Map (updated 6/03)
Best Practices